Emerging Technologies and Markets, Uncategorised
UX and Robotics: Challenges and Considerations

Let’s start at the very beginning

Before anyone even begins the design process, it must first be decided whether the robotic technology is appropriate to complete the task in hand. There are some tasks that will always require human input and that would be ill-advised to replace with robotics. As brilliantly summed up in a UX Matters article, “UX designers must identify the right tasks to automate, create a natural way of automating them, and provide a seamless user experience.” As applies to any new product development, there would be no point going to the lengths of designing the technology without fully understanding whether there is a market for it first.