Business Support

Deciding to upgrade your user experience and committing yourself to doing user research can feel hugely overwhelming. Where do you start?

Don’t worry. We’re here to help.

Businesses really want to speak to their customers and users, but are not sure how to. Snap Out offer you lots of ways to learn, from our blog posts, YouTube channel – Snap Out TV – and our Facebook community, to running workshops for Accelerator Programmes to support startups.

If you’d like us to run workshops for you on user research, market research, user experience or training on business support, email us to find out more. You can also find out about upcoming training sessions here.

Get The Tools To Get To Know Your Customers:

  • How to combine user research and market research
  • How to design research
  • When to use qualitative (e.g. interviews) and quantitative (e.g. surveys) research
  • How to decide who to include in research
  • How to recruit people to take part in research
  • Ways to analyse research data to create insights

Learn How to Understand Your Customers on a Deeper Level

  • How to combine user research and market research
  • How to design research
  • When to use qualitative (e.g. interviews) and quantitative (e.g. surveys)
  • How to decide who to include in research
  • How to recruit people to take part in research
  • Ways to analyse research data to create insights
  • How to procure research
  • How to do a competition analysis
  • How to conduct market segmentation

Post-Workshop support

  • After the workshops, we can support businesses by setting out a research plan with them.
  • Research is an activity that can occur over a few weeks and we can provide check-in clinics or webinars, to help guide businesses through the process.

Workshop Testimonial

“I found your presentation excellent: really clear, packed with a load of useful information, greater pointers, good graphics; it highlighted additional research areas and created enough space to also ask questions and interact…It was pitched at a good level from layperson, to more expert detail, that covered a lot of ground in the hour or so we had.”

Member of the Silicon Roundabout community

Contact us to find out more