Our mission is to help you explore new possibilities

Snap Out is a user and market research consultancy based in Milton Keynes and London.

We’re a team of PhDs with doctorates in social science and computer science. We do not just have theoretical knowledge but the practical experience of taking products and service to market, which have become successful businesses.

Pivot. A word that this in the startup world are familiar with and something we did, too! Snap Out is nearly eight years old and in 2018 we pivoted from being a digital product studio to being a market and user research consultancy. 

Why?

We saw and experienced first-hand how much time, resources and energy was saved by using design-thinking and taking a user-centred approach and now that’s what we help other businesses with.

To be highly innovative, you need creativity. Creativity comes from diversity. Diversity comes from a wide range of ideas from a variety of places such as competitors, employees, customers, users, experts and business leaders. Ideas can become possible solutions to problems.

Core Values

Staying Curious

The world, business and technology is always changing. That’s why it’s so important to us to always be curious!

Whilst we’ve been conducting research for many years now, we know that every market and every customer is different. So, we always enter our research with fresh eyes, ready to learn as much as possible and give you a new perspective.

Transformational Thinking

Research can truly transform your outlook, helping you to see things from a different perspective, much like travelling to a foreign land. All of our work is conducted with the expectation that it will not only shift your perspective, but transform your business too!

We generate truly valuable insights to help you take your product or service to the next level in a lean, efficient way.

Creating Clarity

User and market research allows you to gain clarity and a deeper understanding of your customers, so that you can create something they truly want and have a clear future direction for your business.

Working as a team, we gain these insights for you and present them as actionable, jargon-free steps so that you can really understand what to do next, whether that is improving your product value for your customers, improving the impact of your marketing or sales campaigns, or producing a fund-worthy grant application.

Reliability and Credibility

Whilst we vow to always remain curious, we know that a huge part of being forward-thinking is having solid foundations.

That’s why our team of ex-academics and industry professionals are dedicated to in-depth, credible and reliable research that is data-driven. We have years of experience conducting user and market research and wouldn’t expect you to make business changes based on anything less than water-tight.

Chloe Sharp (PhD)
Chloe Sharp (PhD)
Managing Director
Chloe Sharp (PhD)
Managing Director
Chloe is experienced in designing and delivering research projects and managing these from cradle-to-grave. She has a PhD in sociology and health psychology and has worked in academia, the third sector and industry across social, health and transport sectors.
Aaron Mason (BSc, MSc, PhD)
Aaron Mason (BSc, MSc, PhD)
Director
Aaron Mason (BSc, MSc, PhD)
Director
Since completing his PhD in Computer Science at the University of Surrey, Aaron has built a career out of turning new ideas into reality. Aaron has founded a number of award-winning organisations. As well as Snap Out, these include Commuterhive, Combine AI, Wildsense, Thoughtified (exit in 2013) and ManagePlaces (exit in 2017).

The team

Amie Weedon
Amie Weedon
User Researcher
Bethany Austin
Bethany Austin
Social Media and Digital Marketing Manager
Andre Johnson
Andre Johnson
Associate Project Administrator
Michael Synodinos
Michael Synodinos
Associate European Grants Specialist