Get To Know Us.

Snap Out is a user and market research consultancy based in Milton Keynes and London, dedicated to helping brilliant ideas become reality.

We have always been committed to creating incredible digital user experiences through developing our own products in health and transport, which we solely focused on until 2018. That year, we took a leap where Snap Out pivoted from being a digital product studio, to being a research consultancy.

We saw first-hand, multiple times how listening to customers had a big impact in product development of digital technology and we wanted to help other businesses access and use research.

We truly believe that understanding your user and customer needs is the key to better design and faster growth. So, our mission is to provide high-quality and rapid research that is affordable, accessible and actionable.

We have a bold vision to be the ‘go-to’ research consultancy for businesses of all sizes to learn more about their customers. We’re here to help businesses access UK and EU grant funding and understand their market and customers.

Core Values

Collaborate, Listen and Communicate
We make sure that a task is clear before we start it. We communicate clearly with stakeholders and we can’t wait to discuss a problem openly and without politics. We are supportive and respectful of one another and ensure we listen carefully to what people are saying to really understand what it is they want.
Be a Doer
We get stuck in (but ask for help when we get stuck), we just have to see a task through to completion, and are flexible with the demands of a project.

At the centre of this, we put our clients, who we take with us through every step of this journey.

Accessibility and Sustainability
We believe that tech should be good for people and good for the planet in equal measures.

That’s why our research focuses on making products and services as inclusive for as many people as possible. We also love working on projects that use innovative design, with sustainability at the core.

Stay Curious, Think and Reflect
We work smart and think before we do (but don’t overthink), we simplify tasks by thinking, and can’t wait to share our thoughts with the rest of the team, we ask questions for clarity and curiosity. We have ideas for new projects and building teams for projects, we reflect and make suggestions if we can see solutions or areas for improvement.
Chloe Sharp (PhD)
Chloe Sharp (PhD)
Managing Director
Chloe Sharp (PhD)
Managing Director
Chloe is experienced in designing and delivering research projects and managing these from cradle-to-grave. She has a PhD in sociology and health psychology and has worked in academia, the third sector and industry across social, health and transport sectors.
Aaron Mason (BSc, MSc, PhD)
Aaron Mason (BSc, MSc, PhD)
Director
Aaron Mason (BSc, MSc, PhD)
Director
Since completing his PhD in Computer Science at the University of Surrey, Aaron has built a career out of turning new ideas into reality. Aaron has founded a number of award-winning organisations. As well as Snap Out, these include Commuterhive, Combine AI, Wildsense, Thoughtified (exit in 2013) and ManagePlaces (exit in 2017).

The team

Andrea Burris (PhD)
Andrea Burris (PhD)
UX Research Associate
Andre Johnson
Andre Johnson
Project Administrator
Michael Synodinos
Michael Synodinos
European Grants Specialist
Rich Clayton
Rich Clayton
UX Designer
Bethany Austin
Bethany Austin
Social Media and Digital Marketing Manager
Emily Peters
Emily Peters
Social Media and Digital Marketing Assistant