Whilst we’ve been conducting research for many years now, we know that every market and every customer is different. So, we always enter our research with fresh eyes, ready to learn as much as possible and give you a new perspective.
Snap Out is a user and market research consultancy based in Milton Keynes and London.
We are dedicated to growing your business through the proven design thinking framework and the power of research methods. This evidence will help your business meet customer needs, reach and communicate with them in the right way, measure your product in a real-life setting and improve your chances to gain funding.
We’re committed to taking your business on a transformational journey. However, as a company, we’ve undergone quite the transformation over the years, too!
Prior to 2018, we were a digital product development studio, which is where we found our passion for brilliant user experience and keeping customers at the centre of everything we created. Just under two years ago, we took this passion for users and pivoted to focusing everything around gaining data-driven insight so other companies can make decisions that are centred around their most important asset: the customer.
We know just how much of an impact getting a fresh perspective on a product or service can have. That’s why we wanted to focus on taking our clients on a journey to finding clarity. We help them to listen to their customers through user research, truly understand their position through market research and to gain access to UK and EU grant funding through our bid writing services.
With our team of specialist academics and our passion for human-centric products, our vision is to become the go-to user and market research consultancy for any business looking to open their minds and gain customer clarity.
Core Values
Staying Curious
The world, business and technology is always changing. That’s why it’s so important to us to always be curious!
Transformational Thinking
Research can truly transform your outlook, helping you to see things from a different perspective, much like travelling to a foreign land. All of our work is conducted with the expectation that it will not only shift your perspective, but transform your business too!
We generate truly valuable insights to help you take your product or service to the next level in a lean, efficient way.
Creating Clarity
User and market research allows you to gain clarity and a deeper understanding of your customers, so that you can create something they truly want and have a clear future direction for your business.
Working as a team, we gain these insights for you and present them as actionable, jargon-free steps so that you can really understand what to do next, whether that is improving your product value for your customers, improving the impact of your marketing or sales campaigns, or producing a fund-worthy grant application.
Reliability and Credibility
Whilst we vow to always remain curious, we know that a huge part of being forward-thinking is having solid foundations.
That’s why our team of ex-academics and industry professionals are dedicated to in-depth, credible and reliable research that is data-driven. We have years of experience conducting user and market research and wouldn’t expect you to make business changes based on anything less than water-tight.
Chloe Sharp (PhD)
Managing Director
Chloe Sharp (PhD)
Managing Director
Chloe is experienced in designing and delivering research projects and managing these from cradle-to-grave. She has a PhD in sociology and health psychology and has worked in academia, the third sector and industry across social, health and transport sectors.
Aaron Mason (BSc, MSc, PhD)
Director
Aaron Mason (BSc, MSc, PhD)
Director
Since completing his PhD in Computer Science at the University of Surrey, Aaron has built a career out of turning new ideas into reality. Aaron has founded a number of award-winning organisations. As well as Snap Out, these include Commuterhive, Combine AI, Wildsense, Thoughtified (exit in 2013) and ManagePlaces (exit in 2017).
The team
Amie Weedon
User Researcher
Bethany Austin
Social Media and Digital Marketing Manager
Emily Peters
Social Media and Digital Marketing Assistant
Andre Johnson
Associate Project Administrator
Michael Synodinos
Associate European Grants Specialist
