Believe it or not, Snap Out hasn’t always been an incredible User and Market Research Consultancy. In fact, we were founded in 2012 by Dr Aaron Mason as a digital product studio. To put it simply, we worked with businesses, designing and creating digital products for them. We learnt a lot along the way, but the main thing was this:
Too many digital products or services fail because they simply don’t know their users well enough. It doesn’t matter how good something looks or how seamlessly it works, it needs to be needed in order to succeed.
So, in 2018 we dedicate ourselves to helping brilliant product ideas to thrive. Our mission is to help develop digital products and services that users want, need and will use through user research. Our team of experts apply design-thinking principles, user research and market research tools, and their specialist knowledge of human behaviour to each and every one of our projects.
We love what we do and it shows.
As research projects are a collaborative venture, Chloe has worked with a wide range of stakeholders from SMEs to governmental organisations to design and deliver projects.